Frequently Asked Questions

Everything you need to know about shopping with Montura

What are your shipping rates and delivery times?

We offer standard shipping (3-5 business days) for a flat rate of $5.99, and express shipping (1-2 business days) for $12.99. Orders over $75 qualify for free standard shipping.

How can I return an item I purchased?

You can return any unused item in its original packaging within 30 days of delivery. Simply visit our Returns Portal to print a prepaid shipping label and initiate your refund.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.

How do I know if a product is in stock?

Our website updates in real-time. If an item is listed as 'In Stock' on the product page, it is ready to ship. If an item is sold out, you can sign up for restock notifications via email.